Privacy policy

Last updated: August 30, 2026

At Berylia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from beryilia.shop, contact us, or otherwise interact with our services.

1. Who We Are

Berylia operates an online retail store offering sofas, sofa beds, lounge chairs, and other furniture products to customers in the United Kingdom.

Berylia
52 Cloncurry St
London, SW6 6DU
United Kingdom

Email: tresacompany002@gmail.com
Phone: +44 7537 170811
Website: berylia.shop

For the purposes of applicable data protection laws, Berylia is responsible for the processing of your personal information described in this Privacy Policy.

2. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Berylia, we may collect certain information.

Information You Provide Directly

Depending on how you interact with our store, this may include:

Full name
Billing address
Shipping address
Email address
Telephone number
Order details
Payment information
Account information, if you create an account
Information you provide when contacting customer service
Information provided when requesting a return, refund, replacement, or exchange
Any other information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant purpose.

Payment Information

When you make a purchase, your payment information is processed through the payment service provider available at checkout.

We may receive limited payment-related information, such as payment status, transaction reference, and payment method.

We generally do not store your complete payment card number or security code on our own systems.

3. Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Approximate location derived from your IP address
Pages visited
Products viewed
Referring website or source
Date and time of website visits
Website interaction information
Cookies and similar technologies

This information helps us operate, secure, and improve our website.

4. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Arrange delivery of purchased products
Process payments
Provide order confirmations and updates
Communicate with you about your order
Respond to customer service requests
Process returns, refunds, replacements, and exchanges
Provide customer support
Maintain and improve our website
Prevent fraud and unauthorized transactions
Protect the security of our website and services
Comply with legal and regulatory obligations
Maintain appropriate business and transaction records
Analyze website usage and improve our products and services
Send marketing communications where permitted by law and where appropriate consent has been obtained

5. Legal Basis for Processing

Where applicable, we process personal information under one or more of the following legal bases:

Performance of a Contract

We may process your information when it is necessary to fulfill an order or provide services you have requested.

For example, we need your name, delivery address, and contact information to process and deliver your purchase.

Legal Obligations

We may process and retain information where necessary to comply with legal, accounting, tax, regulatory, or other legal requirements.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, provided that those interests do not override your rights and freedoms.

This may include fraud prevention, website security, customer support, service improvement, and business administration.

Consent

Where required by law, we may rely on your consent for certain activities, such as particular forms of marketing or the use of certain non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that help websites remember information and provide functionality.

We may use cookies to:

Keep the website functioning correctly
Remember shopping cart information
Maintain your preferences
Understand how visitors use our website
Improve website performance
Measure marketing effectiveness
Provide relevant advertising where applicable
Detect fraudulent or suspicious activity

Some cookies may be provided by third-party service providers.

You can manage cookies through your browser settings and, where applicable, through the cookie controls provided on our website.

Disabling certain cookies may affect the functionality of the website.

7. Sharing Your Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

Payment processors
E-commerce and website service providers
Shipping and delivery providers
Technology and hosting providers
Customer service providers
Fraud prevention and security providers
Analytics providers
Marketing and advertising providers, where applicable
Professional advisers
Government authorities or law enforcement where legally required

We do not sell your personal information as a standalone commercial product.

Third-party service providers may process your information only as necessary to provide their services to us or as otherwise permitted by applicable law.

8. Payment Processing

Payments made through our website are handled by third-party payment processors.

These providers may collect and process payment information in accordance with their own privacy policies and terms.

We encourage you to review the privacy information provided by the payment provider used during checkout if you would like more information about how your payment information is handled.

9. Shipping and Delivery

To deliver your order, we may provide relevant information to shipping and delivery providers.

This may include:

Your name
Delivery address
Telephone number
Email address
Order details

This information is provided only to the extent reasonably necessary to fulfill and deliver your order.

10. Marketing Communications

Where permitted by applicable law, we may send you information about Berylia, our products, promotions, or special offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us.

Even if you opt out of marketing communications, we may still send essential transactional communications, such as order confirmations, delivery updates, refund notifications, or customer service messages.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained depends on factors such as:

The purpose for which it was collected
Whether an active customer relationship exists
Legal, accounting, or tax requirements
Dispute resolution requirements
Fraud prevention and security needs

When personal information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of where appropriate.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should also take reasonable precautions when using the internet, including keeping your account credentials and devices secure.

13. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws and that appropriate safeguards are in place where required.

14. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain types of processing
Request transfer of certain personal information to another organization
Withdraw consent where processing is based on consent
Object to direct marketing

These rights are subject to applicable legal conditions and exceptions.

15. How to Exercise Your Rights

If you would like to exercise a privacy right or ask a question about how we handle your personal information, contact us using the details below.

Email: tresacompany002@gmail.com
Phone: +44 7537 170811

Please provide enough information for us to understand your request and, where necessary, verify your identity.

We will handle your request in accordance with applicable data protection laws.

16. Children's Privacy

Our website is not intended to be used by children for independent purchases.

We do not knowingly collect personal information from children where doing so would be contrary to applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Berylia handles your personal information, please contact us: