Terms of service

Last updated: August 23, 2026

Welcome to Berylia. These Terms of Service govern your use of berylia.shop and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Berylia

Berylia operates an online retail store offering a selection of products for customers in the United Kingdom, including garden storage products, outdoor products, kitchen appliances, cooking equipment, and other household products.

Business name: Berylia
Website: berylia.shop
Address: 52 Cloncurry St, London, SW6 6DU, United Kingdom
Email: tresacompany002@gmail.com
Phone: +44 7537 170811

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website only for lawful purposes.

• Not attempt to interfere with the operation or security of the website.

• Not use the website to commit fraud or engage in unlawful activity.

• Not copy, reproduce, or exploit website content without appropriate authorization.

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms of Service have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However, minor variations may occur, including differences in:

• Product appearance.

• Packaging.

• Colour representation due to different screens or devices.

• Manufacturer packaging or specifications.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may offer an appropriate alternative or provide a refund for the unavailable product.

We reserve the right to limit quantities purchased where reasonably necessary.

5. Prices

All product prices displayed on our website are shown in the applicable currency at checkout.

We make reasonable efforts to ensure pricing information is accurate. However, if a significant pricing error occurs, we reserve the right to correct the error.

If an order has been placed at an obviously incorrect price, we may contact you before fulfilling the order and provide the option to proceed at the correct price or cancel the order for a refund.

6. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting an order, you may receive an order confirmation acknowledging that we have received your request.

An order confirmation does not necessarily mean that the order has been accepted. Acceptance occurs when we confirm that the order has been accepted and is being processed for fulfillment.

We reserve the right to refuse or cancel an order in reasonable circumstances, including suspected fraud, product availability issues, pricing errors, or other circumstances affecting our ability to fulfill the order.

7. Payment

Payment must be successfully completed using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the relevant payment method.

Orders may not be processed until payment has been successfully authorized.

8. Shipping

Berylia currently ships to customers within the United Kingdom.

Standard Delivery

Estimated delivery time: 3–5 business days.

Shipping cost: Free.

Delivery estimates are provided as guidance and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, operational disruptions, or other unforeseen events.

Once an order has been dispatched, delivery is handled by the applicable shipping provider.

9. Returns and Refunds

We accept eligible returns within 30 days of delivery.

Eligible returns are subject to the conditions described in our Return & Refund Policy.

Berylia provides free return shipping for eligible returns and does not charge restocking fees.

For complete information about eligibility, return procedures, refunds, damaged products, and exchanges, please review our Return & Refund Policy.

10. Consumer Rights

Nothing in these Terms of Service is intended to exclude, restrict, or limit any rights or protections that cannot legally be excluded or limited under applicable UK consumer protection laws.

Your statutory rights remain unaffected.

11. Order Cancellation

If you wish to cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order has been dispatched.

If an order has already been dispatched, you may need to follow the return procedure described in our Return & Refund Policy.

12. Damaged or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from the product ordered, please contact us promptly.

We may request photographs, order information, or other reasonable documentation to investigate the issue.

Depending on the circumstances and applicable consumer rights, we may provide a replacement, repair, or refund.

13. Intellectual Property

Unless otherwise stated, the content available on our website, including text, graphics, logos, images, designs, product descriptions, and other materials, is owned by or licensed to Berylia or its relevant content providers.

You may view and use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior authorization.

14. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

These third-party services may include payment providers, delivery providers, analytics services, advertising platforms, and other technology providers.

Berylia does not control third-party websites or services and is not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to the third party's own terms and policies.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or circumstances beyond our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Berylia will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection law.

17. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, transportation disruptions, strikes, government actions, telecommunications failures, cyber incidents, or other events that could not reasonably have been anticipated or prevented.

Where such an event occurs, we will take reasonable steps to minimize its impact on customers.

18. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the "Last updated" date shown at the beginning of this document.

Your continued use of our website after updated terms are published constitutes acceptance of the revised terms, to the extent permitted by law.

19. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

Nothing in these Terms prevents consumers from exercising rights or bringing claims available to them under applicable law.

20. Contact Us

If you have questions about these Terms of Service, your order, or our products, please contact us:

Berylia
52 Cloncurry St
London, SW6 6DU
United Kingdom

Email: tresacompany002@gmail.com
Phone: +44 7537 170811

We will make reasonable efforts to assist with your questions and concerns.